data handling
Cookies & Website Data
Our website uses cookies to improve your experience and analyse usage.
Cookies may collect:
- Website traffic and behaviour data
- Device and browser information
- Pages visited and time spent.
This data is anonymised and cannot be used to identify you personally.
You can control or disable cookies through your browser settings.
data retention
How Long We Keep Your Data
We retain your personal data only for as long as necessary, including:
- To fulfil the purpose it was collected for
- To meet legal and regulatory requirements (typically 5–7 years for financial services)
You may request deletion of your data where appropriate.
data protection
How We Protect Your Data
We take data security seriously and implement appropriate measures, including:
- Secure servers and encrypted systems
- Restricted access to authorised personnel only
- Regular system monitoring and security updates
While we take all reasonable steps, data transmission over the internet cannot be guaranteed as completely secure.
rights
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact: info@alexandersfa.com
must know
Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk